Privacy Policy

Effective Date: (Add Date)

At Afiq Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

When you use our website, we may collect personal information such as your name, phone number, email address, shipping and billing address, and order details. Payment information is processed securely through authorized payment gateways, and we do not store your card or banking details on our servers. We may also collect technical information including your IP address, browser type, device details, and browsing activity through cookies and similar technologies to improve website functionality and user experience.

Your information is used to process and deliver orders, send confirmations and tracking updates, provide customer support, improve our services, and prevent fraudulent or unauthorized transactions. If you opt in, we may send promotional communications, and you may unsubscribe at any time by using the unsubscribe link or contacting us directly.

We do not sell or rent your personal information. Your data may be shared only with payment gateways, courier partners, service providers assisting in website operations, or legal authorities when required by law. We take reasonable security measures to protect your information; however, no online system can guarantee complete security. Personal data is retained only for as long as necessary to fulfill orders and comply with legal obligations.

Our website is not intended for individuals under 18 years of age. We may update this Privacy Policy from time to time, and continued use of the website after any changes indicates your acceptance of the updated policy.

For additional information, please review our Shipping Policy, Terms & Conditions, and Return & Refund Policy available on our website.

If you have any questions regarding this Privacy Policy, you may contact us at support@afiqjewels.com or via WhatsApp at +91 XXXXX XXXXX during business hours, Monday to Saturday, 10 AM to 6 PM IST.